Instructions for reserving a place online for guided activities

How can I reserve my place for guided activities?


1. Enter to or your club's website and on the same home page you will find different links toPLACE RESERVE application for directed activities. If you enter from your mobile you will find a button to access the platform as well. 

2. You will be able to access the platform with your emails i password if you are registered in our database. 

3. If you do not have credentials to access the platform, you must:

  1. Click on Sign up
  2. Fill in all Form fields

4. To be able to assign you access credentials your DNI or NIE and date of birth must be registered in our database. If not, or you have a problem with the registration, send us an email with the following information:

  • Name
  • Surname
  • Customer number or last 4 digits of your account number
  • DNI
  • Date of birth

Depending on the club you are a member of, you must send the email to one of the following addresses:

5. Inside the application you will see the classes of your club that you can book:

  • You can do the booking 72 hours in advance of the activity.
  • You can have a place reserved until 3 activities at once.
  • You can have 2 class bookings per day.
  • You can cancel the class up to 1 hour before.


If you can't come to the activity, cancel your place so that someone else can use it.

6. When you arrive at the club:

  • Be punctual on arrival at class. Try to come earlier than usual so you can change in the locker rooms. 
  • Do not enter the room until the technician arrives even though the door is open.
  • Upon entering the room you will have is recommended show the technician the class reservation by showing him your mobile.
  • Once the class starts, people who have not yet arrived will lose their reservation, and people who are waiting at the door will be able to take their place.

Children's place reservation

The children under the age of 6 can access the club and guided activities without prior reservation. Boys and girls over the age of 6 must reserve their place for family activities through the booking APP. In the event that the child is not included in the family nucleus, the club reception must be informed.   

Have you run out of space for an activity? Sign up for the List of Interest

When a grid activity runs out of places, we open the possibility for interested subscribers who have been left without a place can subscribe to the "interest list". All the information HERE>



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